Always putting its’ customer to the core of its’ business processes, Burdan Egg; commits to administrate by grounding on legislation and observing the economic conditions, engaging our employees and stakeholders in our processes and adhering to the main principles defined by the feedbacks from our customers.
We consider all complaints objectively, fairly, impartially and unprejudiced without discriminating any of our customers.
We establish various communication channels to receive feedbacks and share these channels with our customers.
We develop our processes with the recommendations of our customers and employees within the context of legislations and our financial resources.
We care every complaint for the purpose of using the feedbacks from our customers in improving our processes.
We provide feedback to customers with open communication in the shortest time possible and aim to assure customer satisfaction.
We regard the privacy of customer information and care to protect them.
Customer Hotline : 444 0 936